Overview
This privacy policy (the “Privacy Policy”) is part of Terms for the Site and sets out how Bettr Formulas, LLC dba Bettr Botanics (“BETTR BOTANICS,” “We” or “Us”) uses and protects any information that you give Us when you use this website, bettr-botanics.com. BETTR BOTANICS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. BETTR BOTANICS may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure you are comfortable with any changes. You agree to be bound by and comply with this Privacy Policy and Terms of the Site.
What We Collect
We may collect the following information:
- Name
- Contact information, including email address
- Demographic information such as postcode, preferences and interests
- Operating system (OS) on your device, IP address, browser type, language, and prior site visited
- Other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the
following reasons and uses:
- Internal record keeping.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
- Comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information).
- To protect the rights and property of BETTR BOTANICS, our agents, customers and others including to enforce our agreements, policies and terms included in this Privacy Policy or Terms of the Site.
- For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires BETTR BOTANICS, its business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we
have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we
collect online.
Payment Processing
Our store is built on an e-commerce software platform called WooCommerce that allows us to sell our products and
services to you.
If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant
payment gateway for processing using SSL encryption technology. Your credit card information is stored for recurring
subscription orders, if selected, as well as within your account for faster checkout experience.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council,
which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors
and service providers.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added
and the cookie helps analyze web traffic or lets us know when you visit a particular site. Cookies allow web applications to
respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering
and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and
improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
The data is then removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and
which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data
you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking
full advantage of the website.
Third Party Accounts
You may be able to connect your BETTR BOTANICS account to third party accounts. By connecting your BETTR BOTANICS
account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of
information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want
information about you to be shared in this manner, do not use this feature.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want
the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your
mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required
by law to do so. We may use your personal information to send you promotional information about third parties which we
think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small
fee will be payable. If you would like a copy of the information held on you please email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as
possible, at the above email address. We will promptly
correct any information found to be incorrect.
Third Party Service
Certain services made available via BETTR BOTANICS are delivered by third party sites and organizations. By using any product, service or functionality originating from the bettr-botanics.com domain, you hereby acknowledge and consent that BETTR BOTANICS may share such information and data with any third party with whom BETTR BOTANICS has a contractual relationship to provide the requested product, service, or functionality on behalf of bettr-botanics.com users and customers.
Consent
By providing us with personal information to sign up for promotional offers, complete a transaction, place an order, arrange
for a delivery or return a purchase you are consenting to our collecting and using your information.
You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each
email or e-mailing us at: [email protected].
Detailed Wireless Policy
Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s name, and the date, time, and content of your messages. In addition to any fee of which you are notified, your provider’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis. We may use personal information to provide the services you’ve requested, including services that
display customized content and advertising. In addition to any fee of which you are notified, your provider’s standard
messaging rates apply to our confirmation and all subsequent SMS correspondence. You may opt-out and remove your
SMS information by sending “STOP”, “END”, “QUIT” to the SMS text message you have received. If you remove your SMS
information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by
us or third parties to send promotional correspondence to you. We may also use personal information for auditing, research
and analysis to operate and improve our technologies and services. We may share aggregated and non-personal
information with third parties outside of BETTR BOTANICS. When we use third parties to assist us in processing your
personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and
security measures. We may also share information with third parties in limited circumstances, including when complying
with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services. You may
remove your information from our database. If you remove your information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondence to
you. You may remove your information by sending your request in writing via email to [email protected] or by
sending “STOP”, “END”, “QUIT” to the SMS text message you have received.