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In a separate posting we described the benefits of the water-soluble cannabinoids (CBD, CBG, CBN, etc.) we exclusively use in all Bettr Botanics products. But the micellar encapsulation process for water-solubility is performed after extraction, so what about the actual extraction process?
Here, the goal is to get the cannabinoids separated from our organically sourced hemp without using toxic or harsh chemicals of any kind and without using high temperatures that will cause the cannabinoids and terpenes to degrade. For those reasons, we use a supercritical carbon dioxide (CO2) extraction process. During this process, CO2 is pressurized until it has characteristics of both a liquid and gas (a state referred to as supercritical), allowing it to penetrate plant material and absorb its essential oils. When the pressure is released, the CO2 simply evaporates to leave behind a clean and pure extract.
The CO2 process has some obvious advantages vs. the use of chemical solvents. Because the CO2 evaporates and in any case is completely harmless to ingest, it’s considered clean and safe. Compare this to extraction methods using ethanol or butane solvents, which can taint the final product. Other methods using food safe oils don’t have the same safety concerns as chemical solvents, but their extracts are less effective because the lipids slow and limit absorption.
When selecting an extraction process for the cannabinoids (CBD, CBG and CBN) in our products, CO2 extraction became the obvious choice. It’s clean, safe, effective, and more socially responsible than using chemical solvents like butane and ethanol.
From our organically sourced hemp to our CO2 extraction and water-soluble preparation, we have done our best to provide the safest, most effective cannabinoid extracts available anywhere. If you’d like more technical information on CO2 extraction, check out this article in the National Library of Medicine’s National Center for Biotechnology Information.
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Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement. This product is not available for shipment to the following states: Alabama, Arkansas, Indiana, Rhode Island, Wisconsin; or the following counties: Sarasota County (Florida), San Diego (California), Oceanside (California), Alton (Illinois), Jerseyville (Illinois), Edwardsville County (Illinois), Columbus (Mississippi), Union County (Mississippi), Ascension (Louisiana), Franklin (Louisiana), Rapides (Louisiana).
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Please read this Return Policy carefully. To help ensure that customers don’t receive tampered products, we only accept returns in limited circumstances. These circumstances are when (i) the wrong item is shipped; (ii) the shipped item does not match the website description; or (iii) the purchased item is damaged or defective, unless such damage or defect is
caused by shipping carrier, customer, or other third party.
If you received the wrong item or the item received does not otherwise match the description on our website, then you
may return the unopened and undamaged items in new, saleable condition within 30 days of the date of purchase. Upon receipt and physical verification of returned items, we will either refund or exchange the product at customer’s election.
Wrong products or those with inaccurate descriptions must be sent back to us at customer’s expense. Refunds will be for 100% of the purchase price, less original shipping and handling. However, if exchanging, we will credit customer’s return shipping cost (as a partial refund) and pay for cost to ship replacement item.
If you receive a damaged or defective product, please take photos or videos and contact us at [email protected] within 48 hours of receiving package. Please fully document your experience and take photos showing the full extent of the damage, including any damaged packaging, etc. You may or may not need to be sent back on a case-by-case basis. At your election, we will replace or refund your purchase upon receiving your return. If you elect to a receive a refund, then return shipping and handling will be at your expense. If you elect to receive an exchange, then we will credit your return shipping (as a partial refund) and also pay for the shipping and handling of your replacement product.
PLEASE NOTE: Our Return Policy does not cover misuse, accidental damage, water damage, or any abuse of the
purchased product.
Additionally, in rare circumstances, we may evaluate a customer’s account and purchase/return history and refuse a
request for a return or refund and/or prevent customer from placing future orders.
Process For Eligible Items
To receive your refund or exchange, please follow the steps below:
Request your Return Authorization Number by emailing [email protected] with a detailed reason for return and
pictures or a video of the product that describes your issue. Upon approval, you will receive the Return Authorization # and the address of the closest warehouse where you can mail the product you would like to return.
To ensure your refund, please use a trackable mail service. We will not be responsible for lost or missing packages. We will be responsible for the shipping costs if it is a product defect. If it is not a product defect, you will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. In instances in which you are responsible for shipping costs and are to receive a refund, we will subtract the shipping costs from the refund. Please make sure you send the item back as a gift, as we don’t cover custom fees for returns).
Upon receipt of your package, we will examine your products and issue a full refund to your original payment method if
such product is in unopened, new and saleable condition. When you receive a refund, we will email a receipt to the email address you used when making your original purchase.
No refund will be given if an item is past 30 days from the original purchase date, not in its original condition, is damaged
or missing parts for reasons we were not responsible for.
Timings
Refunds take 3-5 business days to process. If you haven’t received a refund, please make sure five business days have passed and recheck your bank account. Please get in touch with your credit or debit card company if you still have not received your refund within five business days. There is often some processing time before your refund will officially post.
Don’t hesitate to contact us at [email protected] if you’ve followed these steps and still have not received a refund.
Overview
This privacy policy (the “Privacy Policy”) is part of Terms for the Site and sets out how Bettr Formulas, LLC dba Bettr Botanics (“BETTR BOTANICS,” “We” or “Us”) uses and protects any information that you give Us when you use this website, bettr-botanics.com. BETTR BOTANICS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. BETTR BOTANICS may change this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure you are comfortable with any changes. You agree to be bound by and comply with this Privacy Policy and Terms of the Site.
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons and uses:Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.Payment Processing
Our store is built on an e-commerce software platform called WooCommerce that allows us to sell our products and services to you.
If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is stored for recurring subscription orders, if selected, as well as within your account for faster checkout experience.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. The data is then removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want
the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your
mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required
by law to do so. We may use your personal information to send you promotional information about third parties which we
think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small
fee will be payable. If you would like a copy of the information held on you please email [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as
possible, at the above email address. We will promptly
correct any information found to be incorrect.
Third Party Service
Certain services made available via BETTR BOTANICS are delivered by third party sites and organizations. By using any product, service or functionality originating from the bettr-botanics.com domain, you hereby acknowledge and consent that BETTR BOTANICS may share such information and data with any third party with whom BETTR BOTANICS has a contractual relationship to provide the requested product, service, or functionality on behalf of bettr-botanics.com users and customers.
Consent
By providing us with personal information to sign up for promotional offers, complete a transaction, place an order, arrange for a delivery or return a purchase you are consenting to our collecting and using your information. You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or e-mailing us at: [email protected].Introduction
Welcome to bettr-botanics.com. The bettr-botanics.com site (the “Site”) is comprised of various web pages operated by Bettr Formulas, LLC dba Bettr Botanics (“BETTR BOTANICS”). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of the Site constitutes your agreement to all such Terms. Please read these Terms carefully and keep a copy of them for your reference.
Electronic Communications
When you visit the Site or send e-mails to us, you are communicating with us electronically and consent to receive electronic communications from us. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of BETTR BOTANICS or its content suppliers and protected by international copyright laws. If you would like to mention BETTR BOTANICS on your website we request that you include a link to our website bettr-botanics.com. The compilation of all content on this site is the exclusive property of BETTR BOTANICS, with copyright authorship for this collection by BETTR BOTANICS, and protected by international copyright laws.Trademarks
BETTR BOTANICS trademarks and trade dress may not be used in connection with any product or service that is not BETTR BOTANICS, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits BETTR BOTANICS. All other trademarks not owned by BETTR BOTANICS or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BETTR BOTANICS or its subsidiaries.
Licence And Site Access
BETTR BOTANICS grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of BETTR BOTANICS. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of BETTR BOTANICS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of BETTR BOTANICS and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing BETTR BOTANICS name or trademarks without the express written consent of BETTR BOTANICS. Any unauthorized use terminates the permission or license granted by BETTR BOTANICS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of BETTR BOTANICS so long as the link does not portray BETTR BOTANICS, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any BETTR BOTANICS logo or other proprietary graphic or trademark as part of the link without express written permission. BETTR BOTANICS reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.Your Membership Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must be 21 or older to use our website. BETTR BOTANICS and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.Age Restriction
BETTR BOTANICS does not knowingly collect, either online or offline, personal information from persons under the age of 21. If you are under 21, you may not use the BETTR BOTANICS website.Reviews, Comments, Emails, And Other Content
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. BETTR BOTANICS reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant BETTR BOTANICS and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant BETTR BOTANICS and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify BETTR BOTANICS or its associates for all claims resulting from content you supply. BETTR BOTANICS has the right but not the obligation to monitor and edit or remove any activity or content. BETTR BOTANICS takes no responsibility and assumes no liability for any content posted by you or any third party.Risk of Loss
All items purchased from BETTR BOTANICS are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items passes to you upon our delivery to the carrier.Product Descriptions
BETTR BOTANICS and its associates attempt to be as accurate as possible. However, BETTR BOTANICS does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by BETTR BOTANICS itself is not as described, your sole remedy is to return it in unopened, unused and resaleable condition.Disclaimer Of Warranties And Limitation Of Liability
THIS SITE IS PROVIDED BY BETTR BOTANICS ON AN “AS IS” AND “AS AVAILABLE” BASIS. BETTR BOTANICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BETTR BOTANICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BETTR BOTANICS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM BETTR BOTANICS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BETTR BOTANICS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.Applicable Law
By visiting BETTR BOTANICS, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and BETTR BOTANICS or its associates.International Users
The Service is controlled, operated, and administered by TheraZen CBD from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the TheraZen CBD Content accessed through trytherazen.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.Disputes
Any dispute relating in any way to your visit to BETTR BOTANICS or to products you purchase through BETTR BOTANICS shall be submitted to confidential arbitration in California, except that, to the extent you have in any manner violated or threatened to violate BETTR BOTANICS intellectual property rights, BETTR BOTANICS may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.Indemnification
You agree to indemnify, defend and hold harmless BETTR BOTANICS, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. BETTR BOTANICS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with BETTR BOTANICS in asserting any available defenses.Site Polices, Modification, And Severability
Please review our other policies, such as our Privacy and Returns policies, posted on this site. These policies also govern your visit to BETTR BOTANICS. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. You agree that no joint venture, partnership, employment, or agency relationship exists between you and BETTR BOTANICS because of this agreement or use of the Site. BETTR BOTANICS performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of BETTR BOTANICS’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by BETTR BOTANICS with respect to such use. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and BETTR BOTANICS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and BETTR BOTANICS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy-related material can be directed to our support staff by emailing us at: [email protected].Payments
All payments are made payable to Bettr Formulas, LLC.Privacy
Your use of the Site is subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.Usage
BETTR BOTANICS shall be not held liable for any improper or incorrect use of the information or services on this website and assume no responsibility for anyone’s use of the information or services. BETTR BOTANICS shall not be held liable for any direct or indirect damages caused in any way through the use of information or services on this website. This includes but is not limited to procurement or substitute goods or services; loss of use, data, or profits; or business interruption. This disclaimer of liability applies to any damages or injury which may be perceived by you, the website user, to be caused by the information or services on this website, or by using this website.Contact Us
BETTR BOTANICS welcomes your questions or comments regarding the Terms: Email: [email protected]
